TERMS AND CONDITIONS OF USE

Entire agreement and order of precedence. These Terms, together with the Privacy Policy and the specific conditions of the plan contracted, constitute the agreement applicable to the use of the Platform. In the event of any conflict, the specific conditions of the plan shall prevail as to its commercial aspects and these Terms as to the general conditions for providing the service, without prejudice to applicable mandatory rules.

Severability. If any provision of these Terms is declared invalid or unenforceable, this shall not affect the validity of the remaining provisions.

Survival. Provisions that by their nature must survive the termination of the contractual relationship, including those relating to confidentiality, intellectual property, data protection and liability, shall remain in force after it ends.

Assignment. INPERIA may assign its contractual position in the event of a corporate reorganization, transformation, merger, acquisition, transfer of the business or succession of the Provider, provided that this does not entail a substantial reduction of the user institution's rights. Any other assignment shall be governed by applicable law.

INPERIA is a software platform provided under the Software as a Service (SaaS) model, intended for churches, ministries, church networks and other religious organizations, to facilitate the administration of their activities, members, groups, ministries, events, communications, reports and other processes related to their operation, allowing different levels of access, permissions and visibility to be assigned according to the structure defined by each user.

The features available may vary depending on the plan contracted and may be modified, expanded or updated by INPERIA in order to improve the service.

The Platform is a technological management tool. INPERIA does not take part in the internal organization of user institutions, nor does it intervene in the pastoral, administrative or any other decisions that they adopt using the Platform.

To use certain features of the Platform it is necessary to create an account by providing truthful, complete and up-to-date information.

Each account shall be administered by the user institution, which may enable different users and assign them the corresponding permissions according to its internal organization.

The institution shall be responsible for maintaining the confidentiality of its users' access credentials and for all activities carried out from its account, unless it has promptly reported unauthorized access.

INPERIA may suspend or restrict access when it detects false information, uses contrary to these Terms or activities that may affect the security or normal operation of the Platform.

The user who creates the account shall be deemed its initial administrator and may enable, modify, restrict or delete users with access to the Platform, as well as assign them different permissions and visibility levels.

The account holder or initial administrator must be over eighteen (18) years of age and have sufficient authority to act on behalf of the user institution.

The institution may enable users from sixteen (16) years of age. Where users are under eighteen (18) years of age, the institution shall be responsible for holding the relevant authorizations under applicable law and for assigning them appropriate roles, permissions and access levels.

The Platform allows one or more churches to be administered under a single account, subject to the features and limits of the plan contracted. Each account may comprise a parent church, daughter churches or other organizational structures defined by the user, each retaining its own configuration, members, permissions and access levels.

The Platform may also enable links between independent accounts belonging to networks, denominations or other forms of organization. Linking requires express action by the holders of the accounts involved and grants access only to the information covered by the permissions they configure. A link may be revoked in accordance with the features enabled by the Platform and, unless configured otherwise, does not grant administration powers over the linked account.

Defining the organizational structure, creating users and assigning roles, permissions, visibility levels and administration powers are the exclusive responsibility of the account holder and of the users the holder authorizes.

INPERIA provides the technological tools necessary to manage those permissions, but does not take part in their configuration, supervision or control, nor does it verify that the access granted is appropriate for the internal organization of each institution.

Consequently, the account holder shall be solely responsible for the permissions granted to its users, for access to the information stored on the Platform and for the actions carried out using the credentials it has enabled, unless the access results from a breach attributable to INPERIA.

INPERIA offers free plans and paid plans whose characteristics, features, limits and prices are published on the Platform or reported at the time of contracting.

Unless expressly stated otherwise, subscriptions are contracted on a recurring-payment basis and remain in force until the user cancels them in accordance with the procedure provided on the Platform. Contracting a higher or lower plan takes effect from the moment indicated during the contracting process and may entail proportional adjustments to the corresponding amount.

INPERIA may offer a free plan subject to the features, limits and conditions reported on the Website or the Platform. The availability and characteristics of that plan may change, without affecting acquired rights or the obligations arising from paid subscription periods already contracted.

Prices may change at any time. Such changes shall not affect subscriptions already paid and shall apply from the following billing period or from the contracting of a new plan.

Failure to pay may result in the suspension or limitation of access to the features corresponding to the plan contracted, without prejudice to INPERIA's right to claim the amounts owed.

The user institution may cancel its subscription at any time through the features or channels enabled by INPERIA.

Cancellation does not immediately interrupt the plan contracted. The user institution may continue to use the corresponding features until the end of the subscription period that has been paid for. Once that period ends, no further charges shall be made and the account shall automatically move to the free plan available, with the features and limits corresponding to that plan.

As a general rule, amounts paid for subscription periods already started are non-refundable, unless a right of revocation, withdrawal, cancellation or refund must be recognized under an applicable mandatory rule.

Where applicable law grants the user institution an inalienable right of revocation, withdrawal or cancellation in respect of a distance contract, that right may be exercised within the period and in accordance with the conditions and exceptions provided for in that legislation.

In particular, with respect to contracts subject to Argentine consumer protection legislation, the right of revocation may be exercised within the period and in accordance with the conditions and exceptions provided for by the applicable regulations.

Where revocation or a refund applies, INPERIA shall return the amounts within the terms and time limits required by applicable law.

The contracting, invoicing and collection of the subscription shall be carried out by the Provider that corresponds according to the billing address reported by the user institution. Tax receipts, taxes and other tax aspects of the transaction shall be governed by the regulations applicable to the relevant transaction.

Unless the user institution cancels the subscription before the end of the contracted period, paid plans shall renew automatically for successive periods of equal duration, applying the current price reported for the renewal.

By contracting a plan with automatic renewal, the user institution authorizes the corresponding recurring charges to the selected payment method, until it requests cancellation of the subscription.

INPERIA shall give advance notice of the renewal and the applicable amount where this is required by the relevant legislation or where there are changes to the price or to the essential conditions of the plan.

The user undertakes to use the Platform lawfully, in accordance with these Terms and applicable regulations.

In particular, the user undertakes to:

• a) provide truthful information and keep it up to date;
• b) safeguard the confidentiality of their access credentials;
• c) use the Platform solely for the purposes for which it was developed;
• d) respect the intellectual property rights of INPERIA and of third parties;
• e) refrain from any activity that may affect the security, availability or normal operation of the Platform.
• f) properly administer the permissions granted to its users and prevent unauthorized persons from accessing the information stored on the Platform.

The following are prohibited, among other cases:

• using the Platform for unlawful or fraudulent purposes;
• attempting to access third-party accounts or information without authorization;
• copying, decompiling, modifying, reverse engineering or commercially exploiting the Platform;
• introducing viruses, malicious code or any other element intended to disrupt the operation of the service;
• using the Platform to store or distribute content contrary to the law or that infringes third-party rights.

Failure to comply with these obligations may result in the suspension or cancellation of the account, without prejudice to any legal action that may apply.

The user institution retains ownership of and responsibility for all information it uploads to the Platform.

The user declares that it holds the authorizations, permissions or legal bases necessary to upload, store and manage such information through INPERIA, including the personal data of members, leaders, staff, volunteers, visitors and any other person whose data is uploaded. Where the user institution uses the Platform to send reminders, greetings, notices, forms, attendance confirmations or other communications, it shall be responsible for determining their recipients, content, timing and frequency, as well as for holding the consent, authorization or legal basis necessary to make such communications.

INPERIA does not review, control or validate the content uploaded by users and shall not be responsible for its accuracy, lawfulness or currency.

The user institution shall be solely responsible for the information, documentation, images, communications and other content it uploads, manages or transmits through the Platform.

Consequently, it shall hold INPERIA, its owners, employees, staff and suppliers harmless against any claim, demand, penalty, damage, cost or expense arising from:

• a) the unlawfulness, inaccuracy or lack of currency of the information uploaded;
• b) the absence of consent, authorization or a sufficient legal basis for the processing of personal data;
• c) the infringement of third-party rights, including rights of privacy, image, intellectual property or confidentiality;
• d) the content or sending of communications to members, contacts or other persons;
• e) the inadequate configuration of users, roles, permissions or access;
• f) any use of the Platform contrary to these Terms or to applicable law.

This obligation shall not apply where the claim arises exclusively from a breach attributable to INPERIA.

INPERIA shall maintain the confidentiality of the information it accesses in connection with providing the service and shall not use or disclose it for purposes other than those set out in these Terms, the Privacy Policy or applicable law. This obligation shall survive the end of the contractual relationship.

All intellectual property rights in the Platform, including its software, source code, design, interface, databases, documentation, features, trademarks, logos and other elements that comprise it, belong exclusively to INPERIA or to their respective owners.

Use of the Platform does not imply any assignment or transfer of those rights. The user institution retains ownership of the information and documentation it uploads to the Platform.

For the duration of the service, the user grants INPERIA a non-exclusive, limited authorization to host, process, technically reproduce and store that information only to the extent necessary to provide the service contracted.

The Platform may incorporate artificial intelligence features intended to assist users in generating, drafting, organizing or processing content.

The results generated by these features are automatic and may contain errors, omissions or inaccuracies. The user institution shall be responsible for reviewing and validating the generated content and for deciding how to use it before using, publishing or communicating it to third parties.

These features are strictly assistive and do not constitute pastoral, religious, legal, professional or any other kind of advice.

INPERIA does not guarantee the accuracy, completeness, suitability or availability of results generated by artificial intelligence and shall not be responsible for the decisions taken by the user institution on the basis of those results.

Where these features are provided through third-party technology services, their availability and operation may be affected by changes, restrictions or interruptions of those services, as provided in these Terms.

INPERIA shall provide the service through its own or third-party technological infrastructure and shall keep the Platform operational for the duration of the account, except for the interruptions provided for in this clause.

The availability of the Platform may be interrupted by:

• a) scheduled maintenance or update work;
• b) urgent repairs intended to preserve the security, integrity or stability of the service;
• c) failures of infrastructure, hosting, connectivity, authentication, email or any other technology service providers necessary for the operation of the Platform;
• d) unforeseeable circumstances, force majeure, cyberattacks or events beyond INPERIA's control.

Scheduled work involving a general interruption of the service shall be communicated to the account holder at least twenty-four (24) hours in advance, by email or by notice within the Platform.

Urgent interruptions related to the security or stability of the service may be carried out without prior notice. In such cases, INPERIA shall report the incident once the measures necessary to contain it have been adopted.

General updates, fixes and improvements to the Platform shall be implemented automatically and shall not require user intervention. INPERIA may modify, replace or discontinue features, provided that this does not prevent substantial use of the plan contracted during the period already paid for.

INPERIA does not guarantee the uninterrupted operation of services provided by third parties and shall not be responsible for failures originating exclusively in those services, in the internet connection or in the devices or systems used by the user.

The Platform may integrate with services, applications, application programming interfaces —APIs— and platforms administered by third parties, including messaging, email, authentication, storage, payment processing and other tools necessary for certain features to operate.

Such integrations may include WhatsApp, a service owned and administered by companies of the Meta group. INPERIA does not control the operation, availability, policies, terms of use, approval processes, technical limitations or decisions adopted by those third parties.

Consequently, INPERIA does not guarantee:

• a) the effective delivery, receipt or reading of messages;
• b) the permanent availability of the integrations;
• c) the continuity of features that depend on external APIs or services;
• d) the approval or continued validity of numbers, accounts, templates or channels used by the user institution;
• e) the absence of blocks, restrictions, suspensions or modifications imposed by the external provider.

Technical, commercial or regulatory changes implemented by third parties, including changes to their APIs, terms of use, messaging policies, authentication systems or operational limits, may affect or restrict certain Platform features or lead to their modification or discontinuation.

INPERIA shall not be responsible for interruptions, delays, rejections, blocks, restrictions, loss of functionality or any other effect originating exclusively in the decisions, failures or changes of third-party services.

The user institution shall be responsible for complying with the terms of use, policies and requirements applicable to the external services it uses through the Platform.

With respect to the personal data that user institutions upload to the Platform about their members, contacts, visitors, volunteers or other persons, each institution shall act as data controller and INPERIA as data processor, in accordance with applicable law.

INPERIA shall process such data solely to provide the services contracted and in accordance with the instructions given by the user institution through the configuration and use of the Platform. It shall not use such data for its own purposes incompatible with the service, nor disclose it to third parties, except in the cases provided for in these Terms, the Privacy Policy or applicable law.

INPERIA shall adopt the security and confidentiality measures applicable to the processing and shall require compatible obligations from the providers acting on its behalf.

Once the service ends, the data shall be deleted, anonymized or retained in accordance with the periods and conditions provided for in these Terms, the Privacy Policy and applicable law.

INPERIA provides a software service under the Software as a Service (SaaS) model and makes the Platform available to users as a technological management tool.

Consequently, it does not guarantee that the Platform will be suitable for the particular needs of each institution or that its use will produce any specific result.

INPERIA shall be liable solely for direct damages that are the immediate consequence of a breach attributable to its conduct and within the limits provided for by applicable law.

Under no circumstances shall it be liable for damages arising from:

• a) the information uploaded by users;
• b) decisions taken by user institutions based on the information obtained through the Platform;
• c) interruptions or failures caused by third-party services, internet providers, technological infrastructure or any circumstance beyond its control;
• d) unauthorized access resulting from the misuse of credentials by the user or by third parties.

INPERIA shall not be liable for indirect damages, loss of profit, or loss of benefits or business opportunities. This limitation shall not apply in cases of willful misconduct or where a mandatory rule provides otherwise.

INPERIA may suspend access to the Platform in whole or in part where:

• a) payment of an overdue subscription is outstanding;
• b) the user breaches these Terms;
• c) unauthorized access, unlawful activities or actions that compromise the security, integrity or operation of the Platform are detected;
• d) a competent authority orders the suspension;
• e) it is necessary to prevent harm to INPERIA, to other users or to third parties.

In cases of non-payment or remediable breaches, INPERIA shall notify the account holder by email to remedy the situation within the following five (5) calendar days. Once that period expires without remedy, it may suspend access until the breach is remedied.

Suspension may be applied immediately and without prior notice where there is a risk to the security of the Platform, unlawful access, unlawful use of the service, harm to third-party rights or a requirement from a competent authority.

INPERIA may permanently cancel the account where the breach cannot be remedied, recurs after a previous suspension or remains unremedied for thirty (30) calendar days.

Suspension or cancellation shall not extinguish payment obligations or liabilities incurred beforehand.

Cancelling a paid subscription does not entail deleting the account or the information stored in it. Once the paid period ends, the account shall continue under the free plan available, unless the holder expressly requests its deletion or one of the grounds for termination provided for in these Terms applies.

In the event that INPERIA definitively discontinues the Platform, account holders shall be informed at least thirty (30) days in advance and, during that period, shall be able to export the available information. Where paid subscription periods cannot be used as a result of the discontinuation, INPERIA shall refund the amounts corresponding to the period not provided.

While the account remains active and in compliance with the conditions of the plan contracted, the user may export the available information using the export tools enabled by the Platform and in the formats INPERIA makes available.

The user shall be responsible for verifying the integrity and preservation of the exported information. INPERIA shall not be responsible for modifications, losses or alterations that occur once the export process has finished.

INPERIA shall retain the information associated with the account for the period necessary to allow its export or recovery, to comply with legal or contractual obligations, to address liabilities arising from providing the service and to preserve the security and integrity of the systems, as provided in the Privacy Policy.

Once those periods have elapsed, the information shall be deleted or anonymized using the applicable technical procedures. Backup copies may be kept for limited additional periods and shall be deleted in accordance with the rotation and retention cycles implemented by INPERIA.

Deletion of the account shall not cover information that must be retained under a legal, accounting, tax or contractual obligation or at the request of a competent authority.

INPERIA shall provide technical support through the contact channels published on the Website or on the Platform.

Support is intended to assist the user with queries relating to the operation of the Platform, the use of its features and the resolution of technical incidents. The scope, methods and availability of support may vary depending on the plan contracted and shall be as reported on the Website or the Platform.

Where necessary to diagnose or resolve an incident reported by the user, the account holder may expressly authorize INPERIA to access their account temporarily. That access shall be limited exclusively to the authorized support tasks, shall be recorded through the available audit mechanisms and shall end once the intervention is complete.

While the temporary access is in force, the account holder may revoke it at any time through the features enabled on the Platform.

Apart from the cases provided for in the previous paragraph or those required by a legal obligation or by a competent authority, INPERIA shall not access the content of users' accounts without their authorization.

INPERIA may modify these Terms and Conditions where necessary to adapt them to legal, technical, operational or functional changes to the Platform.

Changes shall be published on the Platform and shall state their effective date. Continued use of the Platform after the changes take effect shall imply acceptance of them.

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Argentine Republic, regardless of whether the Provider is Josias Natanael Cicka or INPERIA LLC, without prejudice to the mandatory rules applicable in the user institution's jurisdiction that cannot be validly excluded by agreement between the parties.

Any dispute arising from the interpretation, validity, performance, compliance with or termination of these Terms shall be submitted to the jurisdiction of the competent ordinary courts of the Autonomous City of Buenos Aires, Argentine Republic.

Any communication relating to the use of the Platform, these Terms and Conditions or the provision of the service may be made through the email address [email protected] or the other contact channels published on the Website.

Notices addressed to the user shall be deemed validly given when sent to the email address registered in their account or made available to them within the Platform, as applicable.

It is the user's responsibility to keep their contact details up to date and to review the communications sent by INPERIA periodically.